Customer Testimonials

Customer Testimonial

Rick Todd, I want to tell you that dealing with your company, GREENFIELD Home Innovations has been an absolute delight from my first encounter with your representative and product at the Carp Fair. From your initial home visit and site investigation to the day of installation of my new generator, you and all those who work with you provided the highest level of professionalism and demonstrated excellent customer Service - with a capital S. This was one of the easiest and most pain free transactions I have ever experienced. Your ongoing dedication to your customers is superb!!! You did not hesitate to provide additional consideration to walk me through the basic features of the generator providing me with an overall understanding of how my home will now be sheltered from future power outages. So many companies now have poor customer service, it is great to find a company that cares and does the right thing. My decision to purchase the product from your company had as much to do with your quick, accurate, and competent response to my question as it did with the product itself. I am highly recommending your company to all neighbours and my friends.

-H. McKenzie, Dunrobin, Ontario

Customer Testimonial

Hi Rick, thanks for the card and Merry Christmas to you. Yesterday, Jan. 13, the power went out for 10 hours. That genny fired up and purred like a pussycat for the whole time. Glenda still says it’s a thing of beauty. Thank you very much, we are enjoying it immensely, and we think it’s one of the best investments we could have made. P.S. some of the neighbours really like it too. Kerry

-Kerry and Glenda, Augusta, Ontario

L. Paul, North Gower, Ont

Last fall, Greenfield Home Innovations installed a Generac generator in my home. I had done research on the generator, but still had many questions. Rick Todd was extremely knowledgeable on all aspects of the operation and installation of the product and answered all my questions. He arrived early in the day to get everything ready for the installation. He and his team were extremely professional and the installation was completed the same day. The job site (inside and out) was cleaned up before they left, which impressed me as that is not always the case with other installations I’ve had done. I would highly recommend that if you are thinking of purchasing a Generac generator to give Rick a call at Greenfield Home Innovations.

-L. Paul, North Gower, Ont

Rick and Angie Barkhouse, Franktown, Ontario

We contacted Greenfield Home Innovations in July 2010 to have an automatic standby propane generator installed. From the initial meeting to the final installation, we were very impressed with the service, knowledge and friendliness of Rick Todd and his crew. Greenfield took the time to plan out the best wiring strategy to accommodate the locations of our propane tank, generator and electrical panel. Even after a delay in installation due to an error on the part of our propane company, the Greenfield crew was very pleasant to work with and we would not hesitate to recommend them.

-Rick and Angie Barkhouse, Franktown, Ontario

J Mahood, Dunrobin, Ontario

While living in the country we constantly face power outages. We contacted Greenfield to provide us with an emergency generator system that would reduce our concerns in this regard. Rick was polite, competent and professional in the manner in which the job was handled. The price was excellent, the installation was quick and we have never seen a contractor keep a job site so clean. We would heartily recommend Rick and Greenfield to anyone considering a generator installation.

-J Mahood, Dunrobin, Ontario

Greg and Helen MacDonald, Manotick, Ontario

We did our research on a generator for our home and selected Greenfield Home Innovations to do the work. Although they were slightly higher than what Home Depot had quoted, we selected them because of their reputation, expertise, and most importantly, the fact that they guaranteed the installation and provided a service plan and warranty. This was not offered by its competitor. We are very pleased with the end product and have comfort knowing that Greenfield is there, should we need them in the future.

-Greg and Helen MacDonald, Manotick, Ontario

Jim and Maureen Pedlar, Ottawa, Ontario

Greenfield Home Innovations installed a Generac automatic standby generator at our new Ottawa home in June 2010. The price was exactly the amount of the estimate that Rick had given us and the installation was booked on the exact day we had requested. The tradesmen were respectful, on time the day the generator was installed and were amazingly neat throughout installation process, including leaving nothing behind for us to tidy up...all of which in this day and age is remarkable! We wouldn't hesitate for one minute to recommend Greenfield Home Innovations.

-Jim and Maureen Pedlar, Ottawa, Ontario

These guys worked efficiently and effectively.

This is for anyone considering having a Generac Generator installed by Rick Todd, General Manager Greenfield Home Innovations and company. Rick arrived here early in the morning, before the crew showed up and laid out what was to be the strategy for digging all the trenches for the gas lines and electrical cables running to and from the gas meter, the generator and the house panel. The crew was able to do the work in one day, which was a great convenience to me as I only needed to miss one day of work instead of two. The job site was kept as orderly as possible during the day and they actually took time to sweep up at the end of the day. These guys worked efficiently and effectively. Everything was dug by hand by the hard working crew. I was pleased to witness people with good work ethics, which is a rare thing these days… The work also involved moving about 20 patio stones and every one of them was put back to its original location.All this to say that my wife and I are very pleased and satisfied with the installation of the generator, as well as the courteous and thoughtfulness of Rick when it comes to pre-installation and post-installation discussions. A truly professional and model company

-J-G Prud'homme, Nepean, Ontario